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WV-Falling Waters, Synopsis: Isolate and resolve end-to-end connectivity issues within CPE router and telco circuit, including coordinating any required testing or dispatch among the site, vendor (s), and Telcos/LECs. Act as escalation point for difficult and critical issues. Advise customers of resolution. Oversee circuit, device, and configuration database. Help develop and improve techniques and procedures.
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| Network Engineer - Telecommunications | ||||